Refund policy

Thank you for choosing to shop with us at https://www.toyfigureverse.in/. We value your satisfaction and are here to assist you with any concerns regarding your purchase.

Returns:
We currently do not offer returns. However, we understand the importance of ensuring your confidence in our products. To facilitate your buying experience, we provide unlimited product queries via WhatsApp video calls. This way, you can thoroughly inspect the product before making a purchase.

Exceptions for returns will only be considered in rare cases where we have inadvertently shipped the wrong order.

To be eligible for a return, the item must be unused and in the same condition as when you received it. It should also be in its original packaging, and you will need to provide the receipt or proof of purchase. Please note that the shipping cost for the return will be borne by the customer.

Refunds:
Upon receiving your returned item, we will promptly inspect it and notify you of its status. If the return is approved, we will initiate a refund to your credit card or the original method of payment. The time it takes to process the refund may vary, subject to your card issuer’s policies.

Shipping:
You are responsible for covering the shipping costs for returning the item. Please be aware that shipping costs are non-refundable. In the event of a refund, the cost of return shipping will be deducted from the total amount.

Contact Us:
If you have any questions or need assistance with the return process, don’t hesitate to reach out to us. You can contact us via email at toyfigureverse@gmail.com or give us a call at 8668417526.

Your satisfaction is essential to us, and we are committed to ensuring a smooth and pleasant shopping experience at the TOYFIGUREVERSE Store.

At TOYFIGUREVERSE, we are dedicated to providing high-quality products at affordable prices. We encourage customers to keep these factors in mind while making their purchases. If you have any concerns or require further clarification, please feel free to reach out to us via email at toyfigureverse@gmail.com or by phone at 8668417526. Your satisfaction is of utmost importance to us, and we will be more than happy to assist you.